A warm thanks for joining us at Lake Arrowhead last week. Your presentation was TERRIFIC! You inspired all of us to elevate hospitality with our people, our guests, and with one another. You should know that I quoted you on Saturday as I was giving my final send-off speech. Your phrase, “We’ve been expecting you” really hit home with me. And, it is becoming a company mantra.

President, Restaurant Division, Restaurants Unlimited